9 a.m. - 6 p.m. weekdays
The first user binding with the device is the administrator, who has the right to distribute the virtual keys to other users. There is no limit to the number of distributions. The users who own the virtual keys can lock/unlock the lock on APP.
Yes, please. The product should be installed by pasting it on the original lock. You do not need to tear down your original lock. It’s easy to install it by yourself by referring to the instruction book or the installation guide on the APP. If there is any doubt about the installation process, please contact our customer service.
Please take it easy since the product was pasted with 3M technical grade rubber glue. It is still firm even in the extreme environment of high temperature and high humidity. It can perfectly match with the Smart Lock to operate.
Since it is a rechargeable lithium battery with a capacity of 3800mAh, it can be used for more than half a year in the situation of opening the door ten times a day. The specific battery life time will be affected by factors such as the frequency of locking/unlocking and the condition of the lock.
The protective cover of the Smart Stick Lock can be sprung back automatically, so the key inserted can move back to the original position. Therefore, if you lock the door and remove the key, you still can use APP to unlock the door.
|PARTITION||RANGE||SALES lEADER||PHONE NUMBER|
|E-commerce and new retail||Jingdong, Tmall, Youpin, and offline retail stores||Rick||15980750171|
|National agency and distribution||All regions of the China||Jimmy||13714591605|